At Cermatreatment.com, we offer a 60-day warranty on all our products. If you're unsatisfied, we'll provide a full refund of the purchase price, minus shipping costs. We accept returns within 72 hours unless the purchase doesn't qualify, is an attempt to defraud us, or there's been a previous return within the last 12 months. You're responsible for return shipping costs, and they're non-refundable. Exchanges may take varying times to reach you depending on your location.