Terms and Conditions | Cerma Treatment Policies

Terms and Conditions

Money Back Guarantee Policy, Return Policy, Refunds, Copyright Notice, Terms and Conditions of Use, Privacy Policy

PLEASE READ ALL NOTICES CAREFULLY BEFORE USING THIS WEBSITE

Cerma, Cermatreatment.com, Bijou.inc and/or under license from Bijou.inc refers to our Company, and any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing and applicable law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cermatreatment.com reserve the right to change, alter, and update terms and conditions at any time without notice. By using the Cermatreatment.com website and/or purchasing items from the store and accepting the Terms and Conditions at check out, accept in full all terms and condition here within, and further agree not to challenge any of the terms as listed, unless they are considered to be a violation of law within the state of Florida. In any case Cermatreatment.com will not be liable for any damages, except and limited to the cost of the original purchase amount. Bijou.inc, does carry product liability insurance coverage to protect usage of our products.

Money Back Guarantee Policy

LIMITATION AND RESTRICTIONS APPLY:

While we cannot promise exactly what level of performance improvement Cerma STM-3® will give your particular vehicle, we do believe in our products 100%. This is why we offer a 30 day, no questions asked money back guarantee for all treatment products including our premier product, Cerma STM-3 Engine Treatment. Cermatreatment.com will upon request refund the purchase price of ANY TREATMENT product purchased in the event you, the customer, has not realized the benefits of our products as reflected within this site, up to $100 per customer. Providing the customer gave enough time for the treatment had a chance to work in the treatment which is 3,000 Plus Miles. Treatment products include all products listed under the Cermatreatment.com heading of "Treatments" (subject to limitations and restrictions). All requests for refund should be emailed to info@Cermatreatment.com.

Satisfaction Warranty

Cerma warrants your satisfaction for a period of 30 days from date of purchase, Refunds are to be issued at Cerma(Bijou.inc) sole discretion, and Cerma (Bijou) will not honor a request for more than one (1) part # of our product at a time, limited to purchase price less shipping and handling and any other expense incurred by Cerma Bijou.inc to deliver and/or accept returned product or issue said claim for refund of said product.

Limitations

  • One refund request per customer
  • Up to $100 per request per customer
  • The $100 limitation covers any single treatment product for automobile
  • We encourage you to try before you commit to larger purchases or product including motor oil, grease, larger engines, and/or other Cerma products

Restrictions

  • Money back guarantee does NOT apply to Motor Oil, Grease, and/or any value packages
  • In the specific case of a value package, we will refund the Treatment portion and accept a return of the motor oil as per our RETURN POLICY
  • Money-back guarantee does NOT apply to Transmission Treatment products when used in CVT or SVT Transmissions (Cerma Warranty / Money Back Guarantee is NOT valid for CVT or SVT Transmissions of any type due to the large number inherent manufacturer issues)
  • Cerma STM-3 Transmission does not fix broken! Speak to your dealer and/or manufacturer for more information

Multiple Item Orders Policy

  • For orders containing multiple items, we will only refund ONE (1) used item per order
  • All other items in the order must be unused and in original sealed condition to qualify for refund
  • Opened or used items beyond the first item are not eligible for refund

Return Policy

Cerma will accept returns for sealed, unbroken and unused product in its original factory condition for up to 30 days from original purchase date. All requests for return must be sent through your account on the website (Amazon) or to info@Cermatreatment.com. Upon receipt of request, we will issue an RMA for the specified products. Products sent to Cermatreatment.com. offices for return without RMA will not be accepted for return or refund!

No exceptions! DO NOT SEND RETURNS WITHOUT RMA# THEY WILL BE THROWN OUT AND YOU WILL NOT RECEIVE CREDIT FOR THAT RETURN.

Products must be in original condition for a full Credit (this may be waived at the sole discretion of Cerma.)

Return Policy applicable to retail customers only.

Cerma (Bijou.inc) reserves the right to deny any and all refund requests that we find to be fraudulent.

You agree not to request via your credit card company a chargeback for purchases made here on Amazon.(Bijou.inc), without first requisition an RMA # and allowing Cerma (Bijou.inc) to issue a refund within a timely manner not to exceed 30 days from RMA issuing or a denial of claim by Cerma in writing.

You the client by completing a purchase here at Amazon Cerma.(Bijou.inc) and (AGREE to TERMS) at time of check out at Cerma Amazon. check out page, agree to be legally bound by these terms and further agree that you have read and fully understand the terms & conditions.

Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to the Company's services and the full content of this website. This Company's logo is a registered trademark of this Company in the United States and other countries. The brand names and specific services of this Company featured on this web site are trademarked.

Communication

We have several different email addresses for different queries. These, and other contact information, can be found on our Contact Us link on our website or via Company literature.

This company is registered in Florida, USA.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Waiver

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a dimin